Our business is about empowering you as a customer. Our business is about supplying you with all the needed tools to dominate your field of choice. We empower you with the most advanced Cloud Hosting solutions available anywhere on the market today. From Windows VPS to Linux VPS, from Hosted Exchange to Hosted Voice and from colocation and full IT integration solutions, our business is about making your business run smoothly. Due to this, because our passion is letting you get to work without having to worry about your IT needs, we have decided to improve our customer experience.
To do this, we created a new position, hired Account Manager Rock Stars and extended our sales and customer support hours. To meet our rock stars, Jake Benoist, Jamison Powell, Jennifer Taillac and Tara Gallagher, please click “Account Manager Rock Stars.”
The Rock Stars are:
- Advocates for customers across FortressITX, DedicatdNOW and Solar VPS
- Seasoned in solution design, customer support and improving overall and personal customer/company relations
The addition of our Rock Stars means customers will always have a dedicated account manager on hand:
- To deal with concerns, issues, questions and issues
- Who understands their business on a dynamic and intimate level
- Who will introduce value added services, keep customers up-to-date on current company events and developments
- To resolve any issues with exacting precision