Support > General Support

Invoice notification

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Retriever II:
Is HSPc (Now Parallels, apparently) incapable of sending email notification when an invoice is issued?  I can't find anything about it in the notification settings.  I used to get a notification each month from ModernBill system.

Roscoe Pico:
Yes PBAs ( formerly HSPc ) sends a lot of email. Have you checked your SPAM folder? Often times this type of mail will get caught there.

If you are absolutely positive you are not receiving mail from PBAs, open a ticket with support and they can make sure all your notification settings are active.

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