While we're posting this publicly, we will also be emailing ALL of the affected customers directly.
We are announcing upcoming maintenance for WinVPSNJC43 custoemrs (this is our Windows 2008 system in Clifton, NJ).This maintenance scheduled for Sunday September 12th, 2 AM.US Eastern time (GMT -5).
While we're planning this out for one hour, the actual downtime should be considerably less. We're installing McAfee Enterprise on the Hostnode itself to afford our customers a better layer of security protection. We will need to reboot the Hostnode at least once for these security protocols to take place.
This maintenance cycle will require very little intervention from you, except to ensure that all of your services are completely operational at the end of the maintenance cycle. If your server does not return to functionality and there is no indication from us of any delays, please contact email@example.com
so that we may restore your services.
We will update our forum thread (linked below) when everything has been completed, or if there are any unexpected delays:https://www.solarvps.com/forums/index.php?topic=713.0
Thank you for your patience and understanding while we continue to focus on areas that will allow us to improve our infrastructure and permit us to continue the level of service you've grown accustomed to with Solar VPS and JVDS.
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