[COMPLETED] EMERGENCY Migrations for WinVPSMI2 customers - Sep 16 and 17

[Douglas]

Greetings, everyone!

While this is being posted publicly, we will be emailing the affected customers directly.  If you do not get an email from us via support@solarvps.com, then you're not affected by this.

There are TWO migration cycles for this:
First one:  September 16th, 1 AM to 7 AM US Eastern time.
Second one:  September 17th, 1 AM to 7 AM US Eastern time.

We are scheduling two separate cycles due to the number of customers impacted.

We've had continual issues with WinVPSMI2 and have replacement hardware on site to migrate these customers to.  The new server has been extensively tested to ensure rock solid performance and stability.

This maintenance cycle will require very little intervention from you, except to ensure that all of your services are completely operational at the end of the maintenance cycle.  If your server does not return to functionality and there is no indication from us of any delays, please contact support@solarvps.com so that we may restore your services.

We will update our forum thread (linked below) when everything has been completed, or if there are any unexpected delays:
https://www.solarvps.com/forums/index.php?topic=716

Thank you for your patience and understanding while we continue to focus on areas that will allow us to improve our infrastructure and permit us to continue the level of service you've grown accustomed to with Solar VPS and JVDS.

Thanks!

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[Voicu Rogojan]

Hello,

I would like to inform you that the migration process has just started.

Best Regards,
Voicu Rogojan

[Voicu Rogojan]

Hello,

The first round of migrations has finished. 70% of the containers (VPS's) have been migrated.
The second migration round will take place as announced:
September 17th, 1 AM to 7 AM US Eastern time.

Please let us know by email at support@solarvps.com or by opening a ticket with the Support Department at https://support.solarvps.com if you need any assistance.

Thank you for your understanding.

Best Regards,
Voicu Rogojan

[Voicu Rogojan]

Hello,

There have been a few problems with WINVPSMI2 due to some containers that could not stop. This caused a delay on the migrations.

90% of the containers have been migrated. There are only 3 containers left, wich are currently being migrated.

We will keep you posted.

Best Regards,
Voicu Rogojan

[Voicu Rogojan]

Hello,

All migrations have been done, with the exception of one container that it's still migrating.
All other VPS's are safe and running on the new hardware node. No further downtime will take place.

We will get back to you with more updates.

Best Regards,
Voicu Rogojan

[Voicu Rogojan]

Hello,

The migration process has just ended. All containers have been migrated, and are up and running on the new hardware node.

Best Regards,
Voicu Rogojan