Every Linux Dynamic Dedicated Server package is backed up by our 24x7x365 Managed Support. Utilizing the latest Linux Virtual Server technology and CentOS (Redhat Enterprise Linux), clients can take advantage of some of the most stable and compatible virtualization technologies available today.
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Fast Facts
- 24/7/365 Managed Support
- dotDefender Application Firewall (optional)
- Optional Parallels Plesk Control Panel
- Fully Cisco powered Networks
- SuperMicro servers
- SAS/SATA RAID10 Disk Arrays
- Choose from multiple worldwide data centers


featuring
Parallels Plesk
Plesk offers simplicity with power, giving you a quick and easy way to set up and administer your servers, and giving your end users the same intuitive, web-based management of their hosting services.


Specifications
Hardware
We use only top of the line AMD and Intel based Virtuozzo hardware nodes. All nodes are equiped with one or two quad core server class CPUs. All nodes include hotswap Serial ATA based hard disks in RAID10 configuration connected to 3ware and ARECA hardware RAID controllers. Server class TYAN and Supermicro boards are used in all VPS nodes.
Network
Our Linux DDS frontend based network is powered exclusively by Cisco switches and routers. Our Linux DDS nodes are connected to out Cisco distribution switches at 100Mbit and uplinked to our Cisco cores with redundant Gigabit ethernet connections. We have our own direct ARIN IP allocations all routing VLANs are handled by our in-house Cisco CCNP technicians.
Software
We utilize bare metal Citrix XenServer based Linux virtualization technology to power our Linux Dynamic Dedicated Servers. We provide support for 32bit and 64bit versions of Windows 2003 and Windows 2008 for client virtual machines.
Hardware
CPU: One or More Quad Core Xeon Processors
RAID: SATA/SAS RAID 10
RAM: 16-24GB per node
Network: 100Mbit with GigE Uplink
Network
VLAN: Managed In-House
Routing: Redundant BGP or HSRP
Cores: 100% Cisco powered
Software
Technology: Citrix XenServer
Operating System: CentOS 64bit (Latest)
Control Panels Parallels Plesk, cPanel, DirectAdmin
Linux Dynamic Dedicated Server Addons
Solar VPS offers a wide range of important upgrades and addons for your Virtual Private Server or Dynamic Dedicated Server. Make management of your customers easier with an addon hosting control panels, protect your web applications with an application firewall or secure your email with our Traffic Control MTA Firewall. We also offer a range of RAM, Disk and IP upgrades. Solar VPS has the critical tools that enable you to effectively and efficiently manage and protect your Virtual Private Server
Plesk Control Panels & Addons

Parallels Plesk
30 Domains w/ Power Pack
$15.00/mo Additional

Parallels Plesk
100 Domains w/ Power Pack
$20.00/mo Additional

Parallels Plesk
Unlimited Domains w/ Power Pack
$30.00/mo Additional

Plesk Language Pack
1 Language Pack
$5.00/mo Additional

Plesk Powerpack
Plesk Powerpack
$10.00/mo Additional

Plesk Dr. Web Anti-Virus
For Plesk Only!
$10.00/mo Additional
Business Continuity

dotDefender
Application Firewall
$20.00/mo - First Month Free

Traffic Control
E-mail Firewall (Linux Only)
$10.00/mo

MX Logic Antispam
Eliminate Spam
$1.75/mo

Antispam & Message Continuity
100% Email Uptime
$2.75/mo

Bandwidth Overage Protection
Protect Against Overages
$5.00/mo
cPanel/WHM & Addons

cPanel/WHM
Unlimited Domains
$10.00/mo Additional
-

Fantastico
For cPanel/WHM Only!
$1.50/mo Additional

RVSkins
For cPanel/WHM Only!
$1.50/mo Additional

Fantastico/RVSkins Bundle
For cPanel/WHM Only!
$2.50/mo Additional
DirectAdmin & Addons

DirectAdmin
$10.00/mo Additional

Installatron
$5.00/mo Additional
SSL Certificates

Positive SSL
Low-level E-Commerce
$45.00 per Year

Positive SSL Wildcard
Multi Domain
$299.00 per Year

Instant SSL
Medium-to-Large E-Commerce
$90.00 per Year

Instant SSL Wildcard
Multi Domain
$399.00 per Year
Linux DDS Support Overview
We offer 24 hour, 7 days, 365 days a week technical support to our clients. Our staff of technicians is available by email (help desk), live chat and emergency based telephone support. All clients can track support ticket history at our secure help desk web site: https://support.solarvps.com
All managed Linux DDS plans include support for Parallels Plesk, Linux Server 2003 and all included software and network support. Some 3rd party software/scripts are supported via our best-effort support. Best-effort support means that if our technicians are familiar with the software/scripts in question, they may provide limited support for this, time permitting. Some of these 3rd party software suits/scripts are listed below.
Support ticket response time is determined by our Support Queue SLA. SLA times are suggested, however, we strive to answer and properly resolve all tickets as quickly as possible.
Fully Supported Software
The following is a list of fully supported and best-effort supported software. This software list applies to our Linux DDS solutions only.
Web Server
Apache 1.X, 2.X, SSL Certificates
Database
MySQL 3.X, 4.X, 5.X
Scripting Language Install/Configure
PHP4, PHP5, Perl(any version)
Mail
Exim, QMail, Spamassassin (w/ Plesk Only)
Web Mail
quirrelmail ( cPanel ), Horde ( cPanel & Plesk ), Roundcube ( cPanel )
FTP
Pro-ftpd, Pure-ftpd
Stats/Tracking
Awstats/Webalizer (w/ Plesk and cPanel)
Operating System
CentOS, Fedora, Debian 5, Ubuntu 8.10 - all x64
Firewall
ConfigServer Security and Firewall (for cPanel and DirectAdmin)
Best-Effort Supported Software
The following is a list of fully supported and best-effort supported software. This software list applies to our Linux Dynamic Dedicated Server solutions only.
Scripting Language Install/Configure
Tomcat/JSP
Support Queue SLA
The following is a list of suggested support ticket response times. These times are for ticket initial response time. Ticket resolution is dependent upon many factors and cannot be governed by SLA.
Emergency Status1 - 30 minutes
Please note: this status is for EMERGENCIES ONLY. If you cannot reach your server or require a reboot then we consider it to be an emergency. Control panel licence failures as is affects service is also considered an emergency. Solar VPS considers all other issues to be non-emergencies.
High Status1 Up to 2 Hours
Generally used for any of following:
(a) Failed service (HTTP, FTP, DNS)
(b) Virtuozzo Resource problems and errors
(c) Problems accessing our Support System
(d) General control panel issues effecting service
Medium StatusUp to 6 Hours
Generally used for any of the following:
(a) Reverse DNS requests
(b) General control panel issues not affecting service
Low Status Up to 24 Hours
Generally used for any of the following:
(a) Software reinstalls
(b) OS reinstalls
(c) Service upgrades
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