Solar VPS :: Windows VPS

Start/Stop/Reinstall

Parallels Power Panel makes server management a breeze

Upgrade On-the-Fly

Order, pay and provision upgrades on-the-fly with Parallels Automation

Snapshot Backups

Back up and restore your server including all system and user files

Monitor and Log

Monitor server CPU, disk space and inodes along with Alert and Event logging

Get more info about Parallels Virtuozzo Containers and Virtuozzo Automated solutions

Get more info about Parallels Plesk Control Panel

Pricing

About

Addons

Support

Hardware

We use only top of the line AMD and Intel based Virtuozzo hardware nodes. All nodes are equiped with two dual or quad core server class CPUs. All nodes include hotswap Serial ATA based hard disks in RAID10 configuration connected to 3ware and ARECA hardware RAID controllers. Server class TYAN and Supermicro boards are used in all VPS nodes.

Software

We utilize Parallels powered Virtuozzo Containers obtained through the Solar VPS/Parallels Platinum Partnership. We receive priority Parallels help desk and telephone support for all Parallels powered products, most importantly Parallels Virtuozzo Containers. We support Containers using Virtuozzo templated Windows Server 2003 operating system.

Network

Our Virtuozzo frontend based network is powered exclusively by Cisco switches and routers. All Virtuozzo nodes are connected to our Cisco distribution switches at 100Mbit and uplinked to our Cisco cores with redundant Gigabit ethernet connections. We have our own direct ARIN IP allocations an all routing VLANs are handled by our in-house Cisco CCNP technicians.

Management Tools

All Virtuozzo packages come with Parallel Power Panel software. Parallels Power Panels (PPP) is a powerful and easy-to-use web-based tool to administer and recover personal containers. With PPP, a user with administrative access to a container can easily perform many critical management tasks, while not requiring access rights to the VPS hardware node

Hardware

CPU: Two Dual or Quad Core Xeon or Opteron
RAID: 3ware or ARECA hardware RAID10
RAM: 8-16 gigabytes of host node RAM
Network: All nodes are connected at 100Mbit

Software

Technology: Parallels Virtuozzo Containers
Management: Parallels Automation
End-user Control: Parallels Power Panel
Operating System: Windows Server 2003
Control Panels: Plesk 64bit

Network

VLAN: In-house managed Cisco based
Routing: Redundant BGP
Cores: Cisco SUP720 supervisors Providers: Level3, NLayer, Telia, Saavis, Sprint, Global Crossing

Management Tools

Function: Start/Stop/Reboot Container
Monitor: Container Resource Monitoring
Contingency: Backup/Restore Container
Rebuild: Container Re-install
Track & Troubleshoot: Container Actions Log

VPS Support Overview

We offer 24 hour, 7 days, 365 days a week technical support to our clients. Our staff of technicians is available by email ( help desk ), live chat and emergency based telephone support. All clients can track support ticket history at our secure help desk web site: https://support.solarvps.com

All managed Windows VPS plans include support for Parallels Plesk, Windows Server 2003 and all included software and network support. Some 3rd party software/scripts are supported via our best-effort support. Best-effort support means that if our technicians are familiar with the software/scripts in question, they may provide limited support for this, time permitting. Some of these 3rd party software suits/scripts are listed below.

Support ticket response time is determined by our Support Queue SLA. SLA times are suggested, however, we strive to answer and properly resolve all tickets as quickly as possible.

VPS Supported Software

The following is a list of fully supported and best-effort supported software. This software list applies to our Windows VPS solutions only.

Fully Supported Software

The following software is supported as installed by our offered Windows DDS hosting control panels.

Web Server

Internet Information Server 6 & 7, Apache 1.X, 2.X, SSL Cert

Database

MSSQL 2005, MSSQL 2000, MSDE, MySQL 3.X, 4.X, 5.X

Scripting Language Install/Configure

ASP, Dotnet, PHP4, PHP5, Perl(any version)

Mail

MailEnable (all versions), hMailserver, Spamassassin (w/ Plesk Only)

Web Mail

Horde (w/ Plesk Only)

FTP

Microsoft IIS - FTP

Stats/Tracking

Awstats/Webalizer (w/ Plesk Only)

Operating System

Windows Server 2003 Standard/Enterprise

Firewall

Windows Firewall

Best-Effort Supported Software

The following software is considered best-effort support and may or may not be supported by our tech departments as determined by best-effort support practices

Scripting Language Install/Configure

Tomcat/JSP

Support Queue SLA

The following is a list of suggested support ticket response times. These times are for ticket initial response time. Ticket resolution is dependent upon many factors and cannot be governed by SLA.

Emergency status

Please note: this status is for EMERGENCIES ONLY. If you cannot reach your server or require a reboot then we consider it to be an emergency. Control panel licence failures as is affects service is also considered an emergency. Solar VPS considers all other issues to be non-emergencies.

High Status

Generally used for any of following:
(a) Failed service (HTTP, FTP, DNS)
(b) Virtuozzo Resource problems and errors
(c) Problems accessing our Support System
(d) General control panel issues effecting service

Medium Status

Generally used for any of the following:
(a) Reverse DNS requests
(b) General control panel issues not affecting service

Low Status

Generally used for any of the following:
(a) Software reinstalls
(b) OS reinstalls
(c) Service upgrades

1 - 30 minutes

Up to 2 Hours

Up to 6 Hours

Up to 24 Hours

Windows VPS Package Pricing

Every Windows VPS package is backed by our 24x7x365 Managed Support. Clients can seamlessly upgrade and downgrade between packages via our Parallels Automated tools.

Need a Control Panel? Add Plesk!

Now you can add the Parallel Plesk control panel to our 64bit NeptuneX and higher Windows VPS hosting plans! Plesk comes fully integrated with the Windows Virtuozzo environment for maximum performance and is easily managed from a single sign-on via our Parallels Automated Tools. Please see Plesk addon packages and pricing below:

Plesk Addon Control Panel Options:

Parallels Plesk w/ 100 Domains

$7.50/month

Parallels Plesk w/ Unlimited Domains

$10.00/month

Plesk Language Pack

$2.50/month

Plesk Dr. Web

$5.00/month

VenusX

Monthly:
Promo:
Yearly:

$56.00
$39.20
$504.00